ParamInfo

Based in Dubai, this IT solutions company works with organisations across banking and financial services, insurance, telecommunications, media and entertainment, retail, travel and logistics, oil, gas and energy, hospitality, real estate, government and healthcare. It also maintains a presence connected to markets in Bahrain and India, reflecting an operating footprint that extends beyond the UAE. Its client base spans both enterprises seeking ongoing IT support and organisations undertaking larger technology transformation projects, with more than a decade and a half of activity in the sector. Service offerings cover search engine optimization and social media marketing alongside a broader IT portfolio that includes custom software development, web and mobile application development, and UI/UX design. On the infrastructure side, the company provides IT managed services such as network infrastructure, server solutions, storage and backup, cloud migration, application support and maintenance, service desk support, IT staffing, and managed and cybersecurity services. It also delivers digital enterprise transformation work tied to Oracle, Microsoft, Salesforce and SAP systems, customer experience (CX) consulting and design, data analytics, and mobility and IoT integration. In addition to project and outsourcing-based delivery models—covering dedicated teams, build-and-operate, build-and-transfer, and transformation engagements—the company develops its own software products, including customer experience, visitor management, CRM, HCM, support ticketing, and voucher management systems, which it offers alongside its consulting and development services.