Punchmark

Based in Charlotte, North Carolina, Punchmark builds websites specifically for the jewelry trade, working with retail jewelers, jewelry manufacturers, vendors, and diamond suppliers. Founded in 2008, the company has focused exclusively on this sector, describing itself as the largest provider of websites within the jewelry industry, having built sites for stores of varying sizes. Its team is small, in the 1-10 range, and operations center on its SiteManager website platform. The core offering is SiteManager, a website platform aimed at jewelry retailers, supported by an in-house design team that produces custom templates and page layouts for individual stores. Punchmark also provides catalog automation that syncs inventory with a store's point-of-sale system or pulls in vendor catalogs, and it offers integrations relevant to jewelry retail operations. Beyond web design and development, the agency lists e-commerce development, search engine optimization, and pay-per-click management among its declared services, and it packages digital marketing under defined marketing plans with tiered pricing options. Additional resources include guidance on jewelry and diamond vendors, point-of-sale considerations, and best-practice materials, along with a podcast and newsroom covering company and product updates. Support is handled through a ticketing system accessible directly within the SiteManager platform.