Red Balloon

Based in Waterloo, London, with meeting space available at North Greenwich's Design District, Red Balloon Web is a small team led by Chris Dann, a web developer and SEO specialist. The agency works with a varied client base that has included barristers, councillors, architects, bookkeepers, charity trustees and small business owners, suggesting a focus on independent professionals and small organisations rather than large corporate accounts. Its client base is UK-based, with London clients able to meet in person, though the agency also states it can communicate in French. The declared services cover website design and development, SEO, PPC, social media marketing and web marketing strategy. Rather than a fixed package, the process typically begins with a Free Web Review, a half-hour video call in which the current website and search engine performance are examined and next steps discussed without obligation. Client feedback describes a service running from initial consultation through troubleshooting and problem-solving, including help managing online business reputation and working through unclear or undefined project requirements. The company positions itself against a hard-sell approach, instead offering ongoing discussion of web marketing strategy as client needs evolve. It is registered as a limited company in the UK.