Resources Online

Based in Seattle, Washington, Resources Online is a marketing and learning content company with a team of 11-50 people. Its client roster spans government agencies, healthcare organizations, and technology companies, including work for the King County Department of the Assessor, Kaiser Permanente (Group Health), Microsoft, Amazon AWS, Docusign, Seismic, and the Centers for Disease Control and Prevention. The agency positions itself around content strategy, offering either end-to-end creative and technical delivery or collaborative support alongside a client's existing team. The declared service list includes Search Engine Optimization, Email Marketing, Social Media Marketing, Web Development, Web Design, Application Management & Support, CRM Consulting and SI, and Market Research. Project examples described on the site cover training solutions for government and healthcare clients, marketing and learning content for Microsoft Learn, accessibility work for Microsoft, and web development, rebranding, production, and localization for Seismic. Other cited engagements include event content editorial and workflow for Amazon AWS, web production, development, SEO, and localization for Docusign, and CMS development, content strategy, content creation, UX/design, application development, and media production for a project referred to as REEF Playbook. For the CDC, the described work covers application development, healthcare-related content, and content strategy.