SOATI

In Ciudad de México, SOATI works with small and medium businesses, professional practices (despachos) and growing companies that need their technology operation to run with more order and continuity. The agency positions itself as a single point of contact for IT needs, aiming to reduce the improvisation that often follows staff changes, business growth or the opening of new office locations, and to bring users, equipment, providers and critical platforms under a clearer structure. Its service range covers IT consultancy and outsourcing, managed IT services (administration of users, equipment, maintenance, network and backups tracked through a ticketing system), and remote and on-site support for computers, printers, software, antivirus, networks and WiFi issues. SOATI also offers cloud and remote-work solutions, including email, storage, collaboration tools, video calls, backup and user administration for hybrid or remote operation, alongside hosting and email services covering corporate mail, domains, hosting, websites, online stores and intranets. On the equipment side, it handles advisory, supply, configuration and support for computers, servers, networks, licensing and printing. A distinct offering is the SOATI E-Factura® Plataforma Fiscal Integral, used to issue, manage, collect, download and store CFDI 4.0 electronic invoices, fiscal complements and XML/PDF files. Residential technology services, such as WiFi, CCTV, access control and networking, are also available for connected-home projects. Search engine optimization and web development are listed among its declared service areas.