SymSoft Solutions

Based in Sacramento, California, SymSoft Solutions has worked for over 19 years with government agencies, businesses, and organizations in education, environmental, healthcare, utility, and financial sectors. The company builds enterprise-grade web and mobile solutions intended to serve high volumes of end users, with a client roster that includes public-sector bodies such as CAL FIRE and the California Department of Financial Protection and Innovation. Its work spans public-facing platforms and internal staff-facing tools, with an emphasis on supporting multiple lines of business within an organization. Services cover enterprise web and mobile application development, content management system implementation (including Sitecore and WordPress platforms), UX/UI design, cloud and DevOps consulting, IT managed services, and accessibility compliance work. SymSoft also develops a product suite called Axyom Assist, which applies generative AI to public-sector customer service and contact-center operations, addressing issues such as high call volumes, multilingual constituent needs, and privacy and security requirements. Project examples include a recruitment website for CAL FIRE, a Sitecore-powered website upgrade for CAL FIRE, and a WordPress-based enterprise website for the California Department of Financial Protection and Innovation. The agency describes a collaborative approach with clients across the project lifecycle, from user experience and visual design through implementation and deployment, aiming to produce digital experiences that align with an organization's brand and operational needs.