tecset Pty Ltd

Based in Newcastle, New South Wales, with a second office point of contact in Port Stephens, tecset Pty Ltd is a small marketing team serving small and medium businesses that need websites and ongoing digital marketing handled as one connected package. The team has worked in web design and online marketing since 2000, and the business is structured around a monthly service model without deposits or minimum contracts, aimed at clients who want to start small and scale their marketing as their business grows. The agency's declared services span websites, social media marketing, search engine optimisation, email marketing, SMS marketing and pay per click, and it positions these as tools that work together rather than as separate campaigns. A described example of this integrated approach involves emailing members with a competition to collect mobile numbers, then targeting the same customers via SMS and Facebook with a timed promotion, while tracking which of them go on to make a purchase. Websites are described as the ongoing face of a business, while social media marketing is framed around engagement and trust-building, email marketing as a targeted and measurable channel, and SMS marketing as a way to reach customers immediately. The service is described as fully managed, allowing clients to hand over day-to-day marketing tasks while the agency runs the combined strategy across these channels.