The Connect Agency

Based in Jacksonville, Florida, The Connect Agency is a small, full-service marketing team that works with mid-sized businesses, professionals, and organizations across a range of industries. It positions itself as an extension of in-house teams that lack the time or specialized expertise to manage every marketing channel, offering guidance and support so clients can focus on running their business while the agency handles the details behind the scenes. The agency's work spans strategy and planning, digital marketing, creative services, and website development. Under strategy and planning, it covers brand development, budgeting, communications planning, and go-to-market strategy. Digital marketing services include SEO, SEM, social media, content, and email marketing. Creative services encompass design, copywriting, and video, while website development focuses on conversion-optimized design, ecommerce, and mobile-friendly builds. New clients typically start with an introductory meeting, followed by either a marketing audit and budget planning process (for those seeking ongoing agency partnership) or a discovery and scoping phase (for project-based work). From there, the agency develops a marketing plan with set priorities and deadlines, and assigns an account manager who meets regularly with the client to report progress, gather feedback, and keep initiatives on track toward stated business goals.