the Dss

The Digital Support Specialist, also known as the Dss, is a one-person web design and digital marketing operation based in Saint Stephen, New Brunswick. It works with small businesses locally and across Canada, describing 20 years of experience in the field. Portfolio examples listed on its site include a real estate listing site (By The Sea Home For Sale), a property project (Place Fort La Tour), an ATV club branding and website project (Oak Hill Crew), and a local event site (Breakout Saint John), pointing to a client base of small, regional businesses and community organizations. Services described include custom website development, mobile-friendly design, and ongoing website maintenance, along with graphic design and social media marketing such as Facebook ad campaigns. On the marketing side, the agency states it works on search engine optimization to improve search rankings and uses analytics to inform decision-making and optimize ad spend. Website projects are described as SEO-focused during development rather than treated as a separate add-on. For hosting, the agency uses and recommends Green Geeks for its clients. Work is presented as personalized rather than packaged, with solutions adapted to each client's goals and budget, and support offered directly by the sole practitioner operating under the Digital Support Specialist name.