They Digital SA

Operating out of Warsaw, They Digital SA works with established brands, describing itself as a digital marketing agency that also carries a Swiss identity on its website. With a team in the 11-50 range, the agency structures its work around distinct specialisms — digital media, social media, eCRM and marketing automation, strategy and creative, and a dedicated loyalty partnerships hub — each led by its own named director, suggesting a departmental model rather than a single generalist offering. On the practical side, the agency describes delivering traffic to websites and physical stores through targeted online activity, consumer-facing messaging and ongoing optimization backed by analytics. Its eCRM and marketing automation work centers on tailoring communications to individual users, and it holds Salesforce Certified Partner status, applying Salesforce Marketing Cloud to CRM-driven campaigns. The loyalty partnerships hub manages partner offers within loyalty programs, covering offer creation, discount code management, campaign creatives, and communication strategy, with continuous optimization of results. Social media work is framed around reactive, brand-voice content adapted to current events, while the strategy team builds plans that move from audience identification through to channel selection. Visual identity and art direction are handled as a distinct discipline, treated as a core expression of brand values. Declared service areas also extend to SEO, advertising, affiliate marketing, content marketing, digital strategy, ecommerce marketing and email marketing.