Thornley Fallis

With offices in Toronto, Ottawa and Chicago, Thornley Fallis operates as an integrated communications agency working across public relations, digital strategy and creative production. The team, organized under a small in-house structure, serves organizations that need coordinated campaigns spanning research, content and public engagement rather than a single isolated service. Client work referenced includes municipal government (the City of Ottawa) and organizations such as OHTO, indicating experience with both public-sector communication projects and brand-focused digital builds. The agency's work is grouped into three areas: insight, creation and connection. Insight covers search engine optimization, usability and testing, Google Analytics and social tracking and measurement, framed as research-driven strategy work. Creation encompasses video content and production, graphic and digital design, and web and app development, handled by an internal team of video producers, writers, designers and software engineers. Connection includes public relations, public engagement, content marketing, social media and media training, aimed at building relationships between organizations and their audiences through in-person, online and media channels. Described project examples include developing a multi-channel media strategy using owned, earned, paid and shared media, producing educational videos with custom music and graphics for a municipal client, and building a website designed for both front-end usability and back-end functionality based on a client creative brief.