Torchbox

Based in Bristol, England, this employee-owned agency works specifically with charities, nonprofits and public sector organisations pursuing socially progressive goals. The team, numbering between 11 and 50 people, positions itself as a digital partner for organisations navigating civic and social-impact challenges, helping them extend their reach and advance their missions through digital means. Its client base is split across two main sectors: charity organisations looking to amplify impact and engage supporters, and public sector bodies working through complex service and civic transformation projects. Service-wise, Torchbox covers UX/UI design, website development, custom web application builds, and search engine optimisation and pay-per-click campaigns, alongside Google Analytics implementation and social media marketing. A distinct part of its offering centres on Wagtail CMS, the open-source content management system it originated, for which it provides development, expert support and training to help organisations build accessible websites. Email marketing is also listed among its capabilities. The agency frames its work around strategic digital solutions and targeted marketing tailored to the specific needs of charity and public sector clients, rather than generic commercial campaigns, and offers direct enquiry routes through its New Business Director for organisations with a defined project brief or those still shaping one.