Trooper Lab

Based in Los Angeles at 1100 S. Hope Street, Trooper Lab is a small team (1-10 people) focused on e-commerce marketing, design, and development. Rather than serving a broad general market, the agency concentrates on industries such as manufacturers and wholesalers, food and beverage businesses, health and beauty brands, professional service providers (medical, law, CPA, realtor, financial services), multi-location retailers, and startups. Its work centers on building digital storefronts and supporting the customer experience around them, positioning itself as a partner for brands looking to grow online reach and customer relationships. The agency's stated offerings span Magento development, e-commerce marketing, online reputation and customer experience management, SMS/MMS marketing, paid search marketing, and drip email campaign marketing, alongside ADA compliance work. It groups its process into three areas: design and build (experience design, product strategy, web and mobile development, quality assurance testing, personalization), measure and optimize (insights strategy, analytics implementation, enterprise analytics, conversion optimization, data science), and promote and engage (experience management, customer engagement, digital marketing strategy, digital advertising, SEO/SEM). Additional listed services include custom web design and development, content marketing, paid campaign marketing, B2B and B2C lead generation, software integration and deployment, conversion rate optimization, online reputation management, and marketing automation. The agency also references tactics such as retargeting, abandoned-cart reminders, optimized landing pages for PPC campaigns, and A/B testing as part of its approach to e-commerce marketing.