Turain Software Pvt. Ltd.

Based in Kolkata, with a second contact point in Bangalore, Turain Software Pvt. Ltd. is a small team (1–10 people) founded in 2019 that has built itself primarily around a CPaaS (Communications Platform as a Service) offering for Indian businesses. Its core focus is helping companies in sectors such as banking and financial services, e-commerce, transport and logistics, healthcare, education, travel and tourism, real estate, and government manage customer communication and contact-centre operations from a single dashboard. The platform covers Bulk SMS (transactional and OTP messaging with DLT registration support), RCS messaging, WhatsApp Business API for marketing and business messaging, Voice Call services, IVR automation, and cloud BPO/contact-centre solutions, supported by APIs, campaign controls, automation and reporting for sending alerts, reminders, promotions and service updates. Alongside this communications infrastructure, Turain offers digital marketing and software development as complementary services: Search Engine Optimization, Social Media Marketing, Google Paid Search, YouTube promotion and content marketing on the marketing side, and web development, mobile app development, web app development, custom software development, progressive web app development, UI/UX design and graphic design on the technical side. These services are positioned as add-ons for businesses seeking demand generation or product development support alongside their customer engagement infrastructure.