Umi Digital

Based on Foley Street in central London, Umi Digital works specifically with hotels and travel businesses rather than serving clients across broader sectors. The agency is a small team, sized at one to ten people, and is a member of the British Educational Travel Association and the Hotel Marketing Association, alongside being recognised as a Google Partner. This specialism in hospitality and travel shapes its approach to every engagement, with a stated focus on building systems that fit around the platforms clients already use, rather than replacing them outright. The agency's declared services span search engine optimization, web development, advertising and marketing strategy, applied through bespoke website builds, software development and marketing campaigns aimed at hotel and travel operators. Its stated method centres on creating connected, first-party guest experiences that integrate with existing hotel technology stacks, allowing operators to retain and use their own guest data rather than depending solely on third-party booking or distribution platforms. Work is organised around distinct service lines and case studies, with the agency presenting itself through its site as a combined development and marketing partner for this sector, rather than a generalist digital shop. Prospective clients are directed to enquire via a contact form, email or phone, or to book a meeting directly with the team based at its London office.