Web Instinct

Based in Saratoga Springs, New York, with an additional presence in Tampa, Florida, Web Instinct is a small web development team that has been in business for 18 years. Its work spans online portals, government data systems, banking applications, workforce recruitment platforms, and interactive mapping tools, suggesting a client base that includes nonprofit organizations, government agencies, educational institutions, and small-to-midsize businesses in need of custom digital solutions rather than template websites. Case studies reference an online education platform, a rug inventory system, a government data repository, a banking application, and a governance portal, pointing to experience across public-sector and specialized business applications. Services listed include search engine optimization, API development, custom software development, e-commerce development, and mobile app development, alongside website design, hosting, AI integrations, custom mapping, and ADA compliance work. The technical stack referenced includes WordPress, Concrete CMS, Shopify, Stripe payments, Twilio, HubSpot, Zapier, and Amazon Web Services, indicating a mix of content management, e-commerce, communication, and cloud infrastructure tools. Website hosting is bundled with ongoing client support, including a ticketing system built into the company site for tracking support requests. The company's stated approach centers on learning the specific goals and challenges of each client's business before selecting or building software to match those needs, rather than applying a standardized solution across projects.