webimpact GmbH

Based in Schmallenberg, Germany, webimpact GmbH focuses on the ongoing operation of e-commerce and ERP systems rather than one-off project delivery. Founded in 2018, the agency works with a team of around nine people and describes managing more than 120 systems in active support. Clients named on its site include uvex, Melitta, Toppits, Rotho, Plantur, Alpecin, Kettler, Swirl, EQUIVA, Grillfürst and Schwaiger, indicating a client base among established consumer and industrial brands running online shops in the DACH region. The agency specialises in Shopware 6, PlentyONE, JTL and Shopify, covering administration, updates, performance and data maintenance, and logistics-related processes for these platforms. Support is handled through fixed contacts and defined response times rather than a ticketing system, and further development work such as interfaces, marketplace connections and configurators is planned on a quarterly basis. Training is offered so client teams can operate their systems independently. Design work covers shop interfaces, configurators and portals, carried out with attention to what the underlying system can support technically. On the integration side, webimpact builds EDI connections using Lobster, including EDIFACT and partner onboarding, and develops custom middleware when standard interfaces are not available, connecting shop systems to ERP, marketplaces and logistics providers. A documented case describes hosting and performance work for a European equestrian retailer's Shopware 6 shop, carried out together with hosting partner creoline.