Website Helper

Website Helper is a UK technical support agency, based in London, that concentrates on WordPress maintenance, hosting and repair work rather than the broader marketing services sometimes associated with digital agencies. The team, sized at 1-10 people, works with businesses across sectors including law firms, charities, dental practices, accountants, schools, WooCommerce stores and other agencies, aiming to give organisations without an in-house technical team a single point of contact for keeping their WordPress sites secure and operational. Core offerings include ongoing WordPress maintenance covering updates, backups, security and fixes, starting from a monthly fee, and a combined maintenance-and-hosting package that also includes email. For one-off issues, a pay-as-you-go "Fix My Website" service handles repairs on an hourly basis, and a dedicated malware removal service addresses hacked sites, with security restoration aimed at completion within 24 hours. WooCommerce store support is offered as a specialist strand covering maintenance, hosting and repairs. Additional services include email and domain hosting to separate business and personal communications. The agency describes operating on rolling monthly plans with no long-term contracts, fixed quoted pricing with no additional charges, and same-working-day response to reported issues. It also states it supports websites hosted across a range of cloud and managed WordPress hosting platforms.