Fundamentals

Search intent

Also called: user intent, query intent

Search intent is the goal behind a query — to learn, to compare, to buy or to reach a specific site — and matching it is the single strongest predictor of whether a page ranks.

The four classic categories are informational, commercial investigation, transactional and navigational, but the practical test is simpler: look at what already ranks. If the first page is full of comparison articles, Google has decided the query is a comparison query, and a product page will not win it regardless of how well optimised it is. The SERP is the answer key.

Intent mismatch is the most common cause of pages that are technically perfect and rank nowhere. It also explains cannibalisation: three pages written for what is really one intent split signals between them, and the fix is consolidation rather than more optimisation. Mapping every URL to exactly one intent is unglamorous work that routinely unlocks more traffic than a content sprint.

In practice

  • Read the top ten results before briefing any page
  • One intent per URL — merge the duplicates
  • Re-check intent yearly: Google reclassifies queries

Related terms

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