ACC Technical Services

Based in Syracuse, New York, ACC Technical Services has operated since 1991 as an IT-focused provider serving small, mid-sized, and large businesses and enterprises across a range of industries, including healthcare, banking and financial services, legal, marketing, construction, non-profit, real estate, architecture, engineering, energy and utilities, pharma and med tech, manufacturing, accounting, government, transportation and logistics, wealth management, life sciences, and radiology. The team, comprising 1-10 staff, positions itself as a partner for organizations seeking personalized IT solutions rather than a one-size-fits-all vendor, with support available through dedicated sales and helpdesk lines. Its service offering centers on managed IT and IT support, covering remote support, server administration, hardware and software asset management, on-site support, IT procurement, and system maintenance, alongside IT consulting and strategy work such as vCIO services, digital transformation, and business process automation. Cybersecurity offerings include managed security operations, a managed SOC, SIEM, MDR, network and endpoint protection, firewall management, email security and phishing protection, backup and disaster recovery, security awareness training, and dark web monitoring, plus compliance and audit services covering HIPAA, NIST, NCUA, CMMC, GLBA, and PCI DSS frameworks. Cloud and AI services span cloud infrastructure, hosting, migration, virtualization, and virtual desktop infrastructure, together with AI implementation and enablement and managed Microsoft Copilot services. The company also provides Microsoft-focused services, including Teams, SharePoint, Exchange, Microsoft 365, and Azure support, as well as workspace and physical IT services such as structured cabling, surveillance and access control, audio-visual setup, and IT staffing and recruiting. Beyond core IT, its declared capabilities extend to search engine optimization, social media marketing, web design, and web development.