Big Step Marketing

Based in Ballwin, Missouri, Big Step Marketing works with businesses across the country, offering remote consultations alongside its local presence. Founded in 2009, the agency is run by Steve Davey, who brings over 25 years of marketing experience to client projects. The team is small, in the 1-10 range, and positions itself as a Google Partner agency serving clients nationwide rather than a single regional market. The agency's core offerings include search engine optimization aimed at improving Google visibility and rankings, and pay-per-click management covering Google Ads and social media campaigns. Web development services focus on building responsive sites intended to convert visitors into customers, while branding and design work centers on establishing a consistent brand identity. Social media management covers audience engagement and following growth across platforms, and digital strategy work ties these services together toward specific business goals. A distinct offering is the AI Review Assistant, a tool for requesting and responding to Google reviews via SMS: businesses submit a customer's name and phone number to trigger a review request, and can respond to incoming reviews with AI-generated assistance from a mobile device. The agency describes its approach as combining strategic planning with tracking and reporting, giving clients visibility into campaign performance through regular analytics reports.