ERI Design

Based in Worcester, Massachusetts, ERI Design is a small studio (1-10 people) that concentrates on digital work for mission-driven organizations, with a particular focus on higher education alongside arts and cultural institutions, nonprofits, healthcare and financial services clients. Its client roster includes universities and colleges such as Valparaiso University, Susquehanna University, Northwood University and Muhlenberg College, for whom it has redesigned and rebuilt institutional websites intended to serve prospective students and other campus audiences. The agency's services span strategy, design, development, content, and digital marketing, applied through a strategy-first process that precedes creative and technical execution. Concrete offerings include web design and development, UX/UI design, custom software development, e-commerce development, and CRM support built around Slate, a platform used widely in higher education admissions. ERI also provides SEO work described as extending into GEO and AEO, aimed at visibility within AI-driven answer engines, alongside branding, content marketing built on human-centered storytelling, and photo and video production for visual storytelling. It further lists AI solutions among its capabilities, framed as practical tools rather than novelty features, and offers ongoing web support described as responsive and hands-on for client teams after launch.