Fuse Solutions

Based in Jaya One, Petaling Jaya, Selangor, Fuse Solutions is a small team of engineers and designers operating since 2016 under Fuse Solutions Sdn Bhd. The studio works across eight industry verticals, including commerce, retail and manufacturing, event and entertainment, travel and hospitality, finance and insurance, public service and non-profit, fashion and lifestyle, and agriculture and food, building digital products for brands operating at scale — its portfolio includes a store locator and seasonal activation microsites deployed across 500+ café locations for Costa Coffee, an event microsite with a personalised chatbot for Guinness, and a talent marketplace with a social CMS built for AirAsia Studio. Declared services span search engine optimization, custom software development, mobile app development and web development, organised internally into build (websites, e-commerce, Shopify, mobile), design and experience (UI/UX, branding, interactive and activation work), intelligence and growth (AI, search, analytics), and dedicated teams working as an extension of a client's own delivery capacity. Its AI-related work covers chatbots for 24/7 support and lead capture trained on a client's business, automation of content and operational workflows, and GPT-based generative features embedded directly into products. The agency also publishes insights on topics such as site speed and PageSpeed Insights, the distinction between web and graphic design, and technical checklists for building faster WordPress sites.