Impesud

Based in Milan, Impesud works with businesses seeking to integrate artificial intelligence and digital commerce into their operations, positioning itself as an AI-focused agency rather than a traditional marketing shop. The team, sized between 1 and 10 people, addresses companies looking to move digital and AI initiatives from strategy into production, with an emphasis on measurable, business-ready outcomes and compliance with the AI Act. While the company is registered under broader categories such as SEO, e-commerce development, social media marketing and web design, its current focus and public communication center on agentic and generative AI systems, data engineering and enterprise platforms. The agency's described services include Agentic AI and Generative AI development, covering retrieval-augmented generation (RAG), autonomous agents and process automation for functions such as customer care, operations and sales, with attention to evaluation, security and quality. It also offers Data Engineering and MLOps, supporting use cases, roadmaps, prototypes, integrations and ongoing monitoring of AI systems. Under Intelligent Commerce, Impesud builds B2B and B2C e-commerce ecosystems on platforms including Magento, Shopify and Salesforce, enhanced with AI for personalization and automation. A further service area, AI Project Management, applies agile and hybrid governance methods to digital and AI initiatives, structuring work into rapid iterations with risk control, go-live planning and continuous improvement. The agency also references AI Strategy & Delivery and maintains a Labs and Academy section on its site.