Nakoa.Digital

Based in Munich, Nakoa.Digital positions itself as a commerce media agency working with e-commerce brands that sell across marketplaces such as Amazon, Zalando, Otto and AboutYou, alongside advertising channels like Google and Meta. The agency states it serves clients across Europe and describes experience spanning two decades in e-commerce, applied through a proprietary AI system called the Nakoa Brain. Team size is small (1-10), operating as Nakoa Digital GmbH from Steinstraße in Munich. Services are organised into two areas: Retail Media and Digital Marketing, both said to run on the same underlying system. Retail Media work covers marketplace strategy, integration and management, dashboards and analytics, and SEO and content across more than 40 marketplaces. Digital Marketing covers the same strategy-integration-management-analytics-content structure applied to advertising on Google, Meta and other channels. The Nakoa Brain is described as a four-layer process: connecting client data from all channels, enriching it with brand and campaign context, processing it via an AI chat and reporting/automation layer, and requiring consultant sign-off before any action is taken, described as a human-in-the-loop model. Engagement is offered through three tiers — Entry, Mid and Premium — differing by number of channels covered, frequency of consultant contact, and access to the Nakoa Brain Data Chat or MCP integration. The agency also notes it hosts client data on EU servers and does not use client data to train AI models.