PCM

Based in Leeds, PCM has served businesses across Yorkshire since 1989, working with organisations ranging from small teams to companies with over 100 users. The company positions itself as a general IT partner rather than a specialist marketing shop, covering day-to-day technology support alongside longer-term software and web projects for the regional business community. The service range spans managed IT support, cyber security, Microsoft Office 365 and Google Workspace administration, VoIP systems and cloud data backup, sitting alongside a software and web development arm that includes bespoke software development, custom CRM solutions, and website design and development. Case studies referenced include a migration from Sage 50 to Xero, a full technology changeover project, and a SharePoint implementation to support home working, indicating hands-on work with accounting system transitions and collaboration tools. Engagements follow a stated four-stage process: discovery to establish challenges and requirements, strategy to design a tailored solution, development using established practices and current technologies, and a launch and support phase for ongoing service. The team operates during standard business hours, Monday to Friday, and describes direct access to staff for support queries rather than automated or queue-based contact. Work is delivered by a small, Yorkshire-based team focused on practical, business-oriented outcomes across both infrastructure support and custom development.