Synctech

Based in Skudai, Malaysia, this agency has operated since 2001, focusing on established Malaysian businesses that rely on website enquiries and company email for their operations. Rather than pursuing a broad global client base, it positions itself as a long-term technical partner for companies that need their digital foundation looked after continuously rather than handed over after a single project. The team size sits between 11 and 50, structured around a single accountable group that manages each client relationship from design through to ongoing maintenance. The core offering is a managed website service bundling several components that are typically sold separately: website design, 50GB business hosting, website maintenance, a website firewall, business email, and an email firewall (branded SyncSmart™). Managed Web Design plans include mobile and tablet responsive design, domain and SSL configuration, up to five content updates per month, daily backup and recovery, continuous WordPress maintenance, performance monitoring and local technical support. Hosting options extend to Enhanced Performance Hosting for high-traffic sites, alongside AntiSpam and SecureTrack email hosting with spam filtering, archiving and tracking. Domain registration and transfer support are also provided. Project work follows a four-step process — consultation, planning, design and development, and review and refinement — with each stage checked before launch, and design and development carried out with attention to usability, speed and SEO practices.