Flow CRM Hub

Based in Maribyrnong, Australia, Flow CRM Hub works with small teams and solopreneurs looking to organise their sales, marketing and operational systems around a CRM platform. The agency is Australian owned and operated, led by Milla Medeiros, and describes clients ranging from individual consultants to small business owners who need help selecting, implementing or getting more value out of a CRM system. Rather than focusing on one platform, the agency positions its work around business goals, supporting tools including Zoho CRM, Pipedrive, Monday, Hubspot and Salesforce. Services cover CRM consulting and implementation, CRM architecture, integrations with third-party apps, and process automation for sales and marketing. For businesses already using a CRM, Flow CRM Hub offers a Systems Improvement Program involving diagnosis, planning, integration, implementation and training aimed at increasing platform usage and team productivity. Additional offerings include CRM technical support, ongoing support, training workshops and data migration. Broader business-improvement work includes sales and post-sale automation, marketing automation with sales funnels and landing pages, cyber security solutions, and a Sales Pipeline program that reviews and redefines existing sales processes. The agency also provides website design and development, website analysis, WooCommerce work, automated Google Reviews setup, and QR-based virtual business cards, alongside declared search engine optimisation and digital strategy services.