Graybox

Based in Portland, Oregon, Graybox is a consulting firm founded in 2009 that works with a small team on growth-focused engagements for brands ranging from large enterprises to mid-market companies and local small businesses. Over the years the agency has worked with clients across industries including technology, startups, professional services, non-profits, manufacturing and distribution, healthcare, entertainment and hospitality, ecommerce and retail, defense, and agribusiness. Its portfolio includes work such as a brand evolution and website redesign for Apixio and an Adobe Commerce implementation with a complex product configurator for MillerKnoll. The agency's declared services span search engine optimization, web design, web development, content marketing, conversion optimization, email marketing, market research, and social media marketing, organized under broader practice areas of strategy, creative, technology, and consulting. Its stated process moves through four stages: Discover & Strategize, where the team learns about a client's business and customers; Ideate & Design, involving collaborative concept development; Execute & Implement, covering build and launch; and Evaluate & Measure, which assesses results against business goals and informs future work. Specific practice areas mentioned include growth marketing, ecommerce, website design, and industry-specific applications. The agency describes itself as pursuing long-term partnerships with clients rather than single, isolated projects, aiming to adapt strategies as client needs and digital conditions change over time.