Infoconnect

Based in Beckenham and serving small businesses within roughly 20km of the Perth CBD, Infoconnect has operated since 2002 as a small, boutique digital agency. Its client base spans sectors such as consultants, education, janitorial services, medical practices, not-for-profits, restaurants and trades, reflecting a focus on local, small- to medium-sized business owners, entrepreneurs and start-ups looking to establish or improve an online presence. The agency's core services include web design, WordPress web development, search engine optimisation, graphic design and logo work, online shop setup, and web application development for needs such as booking or catering order systems. All site designs are built to be mobile friendly by default, and WordPress is the stated platform of choice for development. For online shops, the agency provides full training so clients can manage their stores themselves. Its process begins with an in-person or phone consultation to understand the client's business and goals, followed by an analysis of direct competitors and a customer-centric approach to design before any site work begins. Proposals are presented with upfront cost information prior to project start. The team, sized between one and ten people, covers project management, web design, graphic design and search marketing, and a large proportion of new clients arrive through referrals from existing customers.