Ottaway Communications, Inc.

Based in Troy, Michigan, Ottaway Communications has operated under the Ottaway Digital name from a Detroit-area headquarters since 1999. The agency works with an in-office, hands-on team rather than remote or outsourced staff, and describes serving businesses of varying sizes, with client testimonials referencing moving companies and a naturopathic institute among others. Clients are assigned an account manager as their main point of contact once they sign on, with the broader team collaborating in person at the Detroit headquarters. The declared service list covers Search Engine Optimization, Media Planning & Buying, Branding, Content Marketing, IT Managed Services, Pay Per Click, Social Media Marketing, and Web Design, and the website further details offerings such as AdWords and PPC campaign management, custom website design and development, shopping cart and ecommerce solutions, social media strategy, lead generation, reputation management, OTT media buying, 360 virtual tours, photography, video content, and white label SEO for other businesses. Search engine marketing and SEO are positioned as core offerings aimed at generating sales leads, and the agency states it incorporates AI-based research into its work. New prospects go through an initial meeting to discuss goals before onboarding, and ongoing accounts are managed with regular check-ins, referenced in client feedback as monthly meetings, to review SEO performance over time.