Penned.AI

Based in Oakleigh South, Melbourne, with an additional office in Panchkula, India, Penned.AI is a small digital agency working with businesses across travel and hospitality, education, and SAAS/ITES sectors, among others. The team combines design, content and data analytics disciplines to handle digital presence for clients who may not yet have a defined brief, offering to assess a business's existing digital footprint before proposing a plan of action. Services described on the website include search engine optimisation and social media marketing aimed at branding and return on ad spend, along with pay-per-click and performance marketing campaigns. Website design and development, UX/UI design, and CRM implementation are also offered, alongside marketing automation intended to engage customers and drive sales. Content is produced with an eye to both audience appeal and search algorithm performance, and the agency also prepares pitch decks. Client work is guided by a stated process of setting a budget and requirement, building a roadmap, and sharing regular progress updates backed by data analytics covering marketing results and ad spend. Sample work referenced on the site spans cupcake retail, jewellery design, and a school website, illustrating the range of sectors served from its Melbourne base.