Reload Hotel Sales Management

Based in Athens, this agency works exclusively with hotels and independent accommodation properties across Greece, including properties on Kos, Chios, Paros and Chania. Its client base ranges from small guesthouses in their first months of operation to established hotels with over a decade of trading history, and the team includes members with prior experience working for a major OTA. The stated mission is to increase direct bookings and reduce reliance on commission-based channels such as OTAs. Services are organised around hotel sales management combined with digital marketing support. Core offerings include Yield & Revenue Management and distribution strategy, alongside website construction, SEO, PPC, content management, online reputation management and social media management. Work described by clients includes conducting detailed assessments of a hotel's performance against competitors, producing reports with recommended actions to improve sales and visibility, and ongoing guidance on pricing and yielding strategy. The agency also reports on results such as direct sales share, online revenue and year-on-year changes in online overnight stays, and references use of a booking engine (Webhotelier) in achieving direct sales share for at least one client. Communication with clients is described as continuous, with structured work plans and multi-pronged growth strategies tailored to each property.