Stacked Digital

Based in Melbourne, Stacked Digital works with service-based businesses looking to reduce time lost to missed calls, manual admin and slow follow-ups. Rather than functioning as a traditional marketing agency, the company positions itself around AI automation, building tools for sectors including clinics and allied health, medical and dental practices, trades and service businesses, legal firms, and accounting firms. The team is small, in the 1-10 range, and structures new client relationships through a free 30-minute discovery call intended to identify where automation could have the most impact on a given business. The core of the offering is AI receptionists, AI voice agents, AI chatbots and workflow automation, alongside CRM automation for handling routine business processes. AI receptionists and voice agents are aimed at capturing calls and enquiries that would otherwise go unanswered, while chatbots and workflow automation target manual, repetitive admin tasks and follow-up delays. The discovery call process is described as a low-pressure conversation covering where a business is currently losing time and where automation could be applied, without a fixed sales pitch attached. Engagements are framed around specific pain points—missed calls, slow response times, administrative overhead—rather than broad marketing campaigns, and the industry pages suggest the automation setups are adapted to the operational patterns of each sector served, such as appointment-heavy clinics or trades businesses handling frequent inbound enquiries.