SysCare IT Solutions

Based in Docklands, SysCare IT Solutions is an ISO-certified provider (ISO 9001 for quality and ISO 27001 for security) working with businesses that need managed IT infrastructure alongside marketing support such as SEO. The team, sized between 1 and 10, positions itself around personalised support plans built for each client's specific business needs rather than a one-size-fits-all package, and operates across on-premise and cloud environments for its customer base. The core offering centres on Managed IT Services, including an extended-hour service desk with weekend support, SLA-based onsite and remote support, and proactive server and network monitoring covering security, backup and disaster recovery. Infrastructure is delivered through hosted server and private cloud solutions running on managed virtual servers within Tier 3 data centres in Sydney and Melbourne, with high-availability features such as geographical redundancy and fail-over. Additional technical services include Hosted Exchange email with malware, phishing and spam protection; email archival through a MailStore-based solution for regulatory retention needs; centralised email signature management; and mobile device management covering tracking, remote lock/wipe and policy-based access control for phones, laptops and tablets. Beyond managed services and cybersecurity, the declared service list also covers web design and search engine optimization, positioning the agency as a combined IT infrastructure and digital marketing support provider for its clients.