GBP Pilot

Based in East Palatka, Florida, GBP Pilot is a small team (1-10 people) focused specifically on Google Business Profile management rather than broader SEO work. The agency works with local and location-based businesses such as brick-and-mortar stores, local service providers, restaurants, medical and dental practices, realtors, legal and accounting practices, auto dealerships, home improvement companies, insurance agencies, repair businesses, franchise owners, and other marketing agencies looking to outsource this function for their own clients. The service starts with claiming, recovering, or verifying a Google Business Profile, including merging duplicate listings where they exist. From there, the team completes a full build-out of the profile using available data fields — hours, service or product descriptions, photos, videos, contact and location details, and trackable links to the website. Ongoing work includes weekly posts for news, events, and offers based on an agreed content plan, written and designed in-house, along with responses to customer reviews and questions. GBP Pilot also monitors listings (and competitor profiles) to catch unauthorized edits or changes made by Google, aiming to keep profiles accurate and visible. Clients receive monthly performance reports covering metrics such as phone calls, direction requests, and website visits, tracked over time through a client dashboard, with a dedicated point of contact assigned to each account.